What kind of company is PassionArk?
PassionArk is a licensed Employment Agency that recruits foreign domestic workers (FDWs / Filipino helpers) willing to care for children with special needs, and matches them with neurodiverse (SEN) families. We are Hong Kong's first FDW matching service built specifically for SEN families, emphasising ethical recruitment and domestic-worker professionalism.
PassionArk 係一間持牌就業機構(外傭招聘公司),專為神經多樣(SEN)家庭配對願意照顧 SEN 小朋友嘅外籍家庭傭工(菲傭),強調道德招聘同工傭專業。
What is an SEN family, and how do you match?
An SEN (Special Educational Needs) family has a child with autism spectrum disorder (ASD), ADHD, language delay, sensory-processing needs, or emotional / learning differences. We first understand the family's needs (use our SEN self-assessment tool to generate a Brief), then match on the helper's skill tags, language, district preference and availability — without ever asking legally prohibited questions such as pregnancy or health status.
SEN 家庭指屋企有自閉症譜系(ASD)、ADHD、語言發展遲緩、感覺統合需要、情緒或學習差異嘅小朋友。我哋按技能標籤、語言、地區偏好同可到崗時間配對,全程唔會問懷孕、健康等法定禁止嘅問題。
How much does it cost to hire an SEN FDW?
In 2026 the Minimum Allowable Wage (MAW) is HK$5,100/month. If meals are not provided, the statutory food allowance is HK$1,236/month. EC insurance is about HK$100–130/month. One-off fees include the visa fee (~HK$230) and POLO/MWO certification (~HK$476); an overseas new hire adds flight and miscellaneous costs. The old Employee Retraining Levy (HK$400/month) was abolished in 2013 and is no longer counted. Use our Employment Cost Calculator for an estimate.
2026 年法定最低可許可工資(MAW)為 HK$5,100/月;唔包食要發法定膳食津貼 HK$1,236/月;僱員補償保險約 HK$100–130/月。舊嘅僱員再培訓徵款(levy HK$400/月)已於 2013 年取消。詳細可用僱傭成本計算機估算。
What are the employer eligibility requirements?
ImmD requires the employer household to have monthly income of at least HK$15,000, or sufficient assets to maintain the family and employ a helper. The employer must also provide free accommodation, plus free meals or the statutory food allowance, and must take out Employee's Compensation insurance for the helper.
入境處要求僱主家庭每月入息唔少於 HK$15,000,或擁有足以維持家庭同聘用傭工嘅資產;僱主必須提供免費住宿、免費膳食或法定膳食津貼,並買僱員補償保險。
How long from starting matching to the helper reporting for duty?
Plan for about 90 days: submit POLO certification to the Philippines roughly 60 days before (~6 working days), together with the ImmD visa application (4–6 weeks approval), plus 1–2 weeks for flight and reporting. Peak seasons (Christmas, Lunar New Year, Easter) need earlier planning — use our visa timeline calculator to work backwards.
建議預留約 90 日:提前約 60 日向菲律賓 POLO 提交認證(約 6 個工作天),連同入境處簽證申請(審批 4–6 星期),再加機票報到 1–2 星期。旺季要更早規劃。
Does PassionArk guarantee the helper stays, or claim to be 'the only one in Hong Kong'?
No. Under Hong Kong law and industry ethics, we do not use prohibited or exaggerated wording such as "the only one in Hong Kong", "guaranteed retention", or "SEN certified". We provide professional matching and employment support, but retention depends on the contract and both parties' cooperation.
唔會。我哋唔使用「全港唯一」「保證留任」「SEN 認證」呢類違規或誇大用詞,留任受合約同雙方配合影響。
What can't be asked in a helper interview?
Under the Disability Discrimination Ordinance (Cap 487) and related laws, interviews may not ask about pregnancy, family planning, chronic illness, disability, marriage, religion, or age — private matters unrelated to job ability. Health status should be handled by the standard medical exam (ID 407E). Our interview question bank avoids these red lines.
根據《殘疾歧視條例》(Cap 487),面試唔可以問懷孕、計劃生育、長期病、殘疾、婚姻、宗教、年齡等與工作能力無關嘅私人問題,健康交標準體檢(ID 407E)處理。
Can I view helper profiles online?
You can view the anonymous helper board, which shows only skill tags, languages, preferred district and available month — never names, photos or ID numbers — to protect privacy and meet regulations. Formal matching still requires interview and contract procedures. For advertising-style previews of helpers currently in our pool, see the profiles below.
可以睇匿名姐姐庫,只展示技能標籤、語言、心儀地區同可到崗月份,唔會顯示姓名、相片或身份證號碼。正式配對仍須經面試同合約程序。以下有我哋池入面姐姐嘅廣告式速覽。