ASD · Discovery Bay
"He finally plays on his own — we can finally breathe"
Tier A expat family · 6-yo child on the autism spectrum · waited 3 months before matching
They live in a Discovery Bay villa and both parents work. The child has strong sensory sensitivities — big reactions to sound and touch — and two previous helpers had quit because they couldn't handle the meltdowns.
屋企住愉景灣別墅，兩公婆都要返工。小朋友有強烈感官敏感，對聲音同觸摸反應大，之前請過兩個姐姐都因為唔識處理情緒爆發而辭工。
"Before, going to work I was scared the home phone would ring. This helper is steady and confident with ASD — she uses visual schedules and a calm corner, and the meltdowns are down by half."
Matching focus: English communication, sensory-integration activities, large-home care. Two months after the helper arrived, the family regained a predictable routine.
配對重點：英文溝通能力、感覺統合活動、大屋打理。姐姐到崗後兩個月，家庭重獲規律作息。
✓ Key: match on precise skill tags, not just years on the job
ADHD · Lohas Park
"Homework is no longer a battlefield"
Tier B newly-arrived mainland family · 8-yo primary student with ADHD · Putonghua-friendly
The mother is newly arrived and still learning Hong Kong's education system. The child has ADHD, can't sit still for homework, and every evening ended in arguments. The helper is fluent in Putonghua and knows structured routines.
媽媽新來港，仲未熟香港教育制度。小朋友 ADHD，做功課坐唔定，每晚都嘈交。姐姐本身普通話流利，又識結構化日程。
"The helper breaks homework into small steps with a timer, and my son actually finishes on his own. I also learned how to talk to his school teacher."
Matching focus: Putonghua communication, homework support, ADHD companionship strategies. The helper also became the bridge between home and school.
配對重點：普通話溝通、功課陪同、ADHD 陪伴策略。姐姐同時做咗家庭同學校之間嘅橋樑。
✓ Key: the helper plays both "settlement support" and "study support" roles
Driver scenario · Sai Kung
"Village house + two kids, one male FDW handles it all"
Tier A outdoor family · Sai Kung village house · needs driver + home care
Sai Kung has no MTR and runs on cars. The family has two children, one with language-development delay. They needed a male FDW who can drive and also do language games with the kids.
西貢無地鐵，出入靠車。家庭有兩個小朋友，一個有語言發展遲緩。需要一個識開車、又識同小朋友做語言遊戲嘅男菲傭。
"He drives both boys to school in the morning, does language-learning games with the younger one in the afternoon, and takes them outdoors in Sai Kung on weekends. The big garden is kept spotless too."
Matching focus: driver licence, village-house care, language-development activities. A male FDW fits this Sai Kung scenario especially well.
配對重點：司機牌、村屋打理、語言發展活動。男菲傭喺西貢呢類場景特別合適。
✓ Key: pick by district lifestyle (driver + outdoors), not just by gender
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